1. How to Offer Personalised Service Using Practice Management Software

    Veterinary practices benefit from offering personalised services to customers. Personalised customer experience increases customer loyalty and generates higher revenue. Offering personalised recommendations also increases impulse buy and helps to grow the business. Here are some ways veterinary practices can use an online veterinary practice management software to offer more personalised service …Read More

  2. Using CRM Software to Successfully Grow a Veterinary Practice

    Veterinary practices are constantly busy dealing with new patients, diagnosing their conditions, providing them treatment plans and more. The administrative part of a veterinary practice requires time and effort to ensure smooth and efficient handling of customer data such as scheduling appointments, answering customer queries, providing clients with test results, etc. Here’s how veterinary prac…Read More

  3. The Increasingly Important Role of Technology in a Veterinary Practice

    In 2018, a total of 12,769 veterinarians registered with the Australian Veterinary Boards Council. Advancements in technology have made computerization an essential part of veterinary practices. Technological innovations have allowed veterinarians to effectively communicate with their clients and increase the business's efficient functioning. Let's discuss the vital role technology is now playing…Read More

  4. How to Increase Efficiency at your Veterinary Practice

    If you own a veterinary practice, you may be familiar with improvising most functions to make it work. However, unexpected events can happen, reducing efficiency and stopping important workflows. A disorganized system only worsens this situation, affecting your customers and sales. Inefficient practices mean you lose out on valuable income. Here are some ways to regain control of your practice wh…Read More

  5. 5 Signs Your Clinic Needs a New Veterinary Software

    With the recent advancements in veterinary practice technology, it is easier than ever to perform business operations. Veterinary practice management software offers a productive way to improve businesses efficiency. This software links all departments and handles various activities such as scheduling appointments, creating clients and patient files, diagnosing the problem, billing, and payment. …Read More

  6. 6 Ways to Boost Your Clinic’s Business

    Have you seen your business getting slower and slower at your veterinary practice in recent months? Research done by the Journal of the American Veterinary Medical Association found that during winter business may be slow, and practice owners may struggle to increase it. Alternatively, you may be facing competition with a newly opened clinic, or your business growth may have slowed down naturally…Read More

  7. 3 KPIs Every Vet Practice Should Track

    Key performance indicators (KPIs) reflect a business's performance that impacts the achievement of its objectives. In the veterinary industry, the vet clinics track KPIs to learn about their financial and operational performance. Every successful vet clinic monitors a wide range of KIPs to improve their services and maximize their market share. If you want to start monitoring the KPIs for your vet…Read More

  8. Digital Reminders: Why They’re Important for Your Vet Practice

    For most veterinary clinics, client retention is one of the most important facets of their practice. The ability to retain patients can play a pivotal role in achieving sustainability and growth. Every year, an average vet practice loses a portion oaf its client base, which cost them thousands of dollars in revenue. In many instances, patients never return after an initial visit. Here’s why digi…Read More

  9. Using Veterinary Management Technology Efficiently

    For a busy veterinary practice, learning to quickly adapt to an unexpected situation is crucial; improvising is necessary to make it through the many stressors veterinarians face on any given day. That being said, a clinic’s efficiency is heavily dependent on the systems it sets in place and whether or not it has streamlined workflows. A disorganised and cumbersome process will not only affect …Read More

  10. 4 Best Practices for Employee EMR Software Training

    Transitioning to an electronic medical record (EMR) software system is daunting to some veterinary practices, because they fear they’ll lose the comfortable familiarity of a traditional paper-based system. EMR software, however, has many benefits, and with the right training, your staff will be used to it in no time, no matter how complicated it may be. Simply implementing EMR software isn’t e…Read More